Terms of Service
Effective Date: May 2022
Welcome to Warren’s Wellness Center. These Terms of Service (“Terms”) govern your use of our mental health services, including therapy, counseling, coaching, mental health products, and consultations provided through Warren’s Wellness. By using our services, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our services.
2. Services
Scope of Services: We provide mental health services, including e.g. individual therapy, coaching, organization, speaking engagements, and consultations. Our services are delivered by licensed and qualified professionals.
Service Delivery: Depending on the nature of the service and client preferences, services may be provided in person, via telephone, or through videoconferencing.
3. Client Responsibilities
Eligibility: You must be 16 years old to use our services, or you must have consent from a parent or guardian if you are under 16.
Accuracy of Information: You agree to provide accurate and complete information about your mental health history and current condition. Failure to do so may impact the effectiveness of the services offered.
Attendance: You are expected to attend scheduled sessions. If you need to cancel or reschedule an appointment, please provide at least 24 hours notice. Missed appointments without prior notice may incur a fee.
4. Confidentiality
Privacy: We are committed to protecting your privacy. All personal and health information shared during sessions will be kept confidential and not disclosed without your consent, except as required by law.
Limits of Confidentiality: Confidentiality may be breached in cases where there is a risk of harm to yourself or others or as required by law (e.g., mandatory reporting of abuse).
5. Payment and Fees
Fees: Our fees for services are outlined in wellness investments on our website. Payment is due at the time of service unless otherwise arranged.
Insurance: We accept insurance. It is your responsibility to verify coverage with your insurance provider.
Late Fees and Cancellations: Late fees are not collected. Missed appointments or cancellations without 24-hour notice may incur a fee.
6. Termination of Services
Termination by You: You may discontinue our services at any time. Any outstanding fees will still be due.
Termination by Us: We reserve the right to terminate services if you fail to adhere to these Terms if we believe the services are no longer appropriate for your needs or if our policies are breached.
7. Limitation of Liability
No Guarantee: While we strive to provide effective and professional services, we cannot guarantee specific outcomes or results.
Limitation: Our liability for any claim related to the services is limited to the amount paid. We are not liable for any indirect, incidental, or consequential damages.
8. Dispute Resolution
Governing Law: These Terms are governed by and construed by the laws of which services are received.
9. Changes to Terms
We may update these Terms from time to time. The revised Terms will be posted on our website, and your continued use of our services constitutes acceptance of the updated Terms.
10. Contact Information
If you have any questions about these Terms or our services, please get in touch with us at info@warrenswellness.com
We look forward to supporting you on your mental health journey.