Privacy Policy

Effective Date: May 2022

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our counseling services.

1. Information We Collect

  • Personal Information: We may collect personal information such as your name, contact information, date of birth, and demographic details.

  • Health Information: We collect information about your mental health history, current condition, treatment goals, and other health-related data.

  • Session Information: Details of counseling sessions, including notes and records, are maintained to provide adequate care.

2. How We Use Your Information

We use your information to:

  • Provide Counseling Services: To offer and manage the counseling and therapy services you request.

  • Communicate with You: Schedule appointments, follow up on treatment progress, and respond to your inquiries.

  • Billing and Payment: To process payments and manage billing activities.

  • Improve Our Services: To assess and enhance the quality of our services based on feedback and performance.

3. Disclosure of Your Information

We may disclose your information in the following circumstances:

  • With Your Consent: We will only share your information with third parties when you provide explicit consent.

  • For Treatment Purposes: If necessary, information may be shared with other healthcare providers involved in your care.

  • Legal Requirements: We may disclose information if law requires, such as mandatory reporting of abuse or when ordered by a court.

  • Emergency Situations: We may disclose information if there is a risk of harming ourselves or others.

4. Confidentiality and Security

  • Confidentiality: We adhere to strict confidentiality standards and will not disclose your information without your consent except as outlined above.

  • Security Measures: We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

5. Your Rights

  • Access and Correction: You can access and request corrections to your personal and health information.

  • Request Restrictions: You may request restrictions on how your information is used or disclosed, though we may not be able to accommodate all requests.

  • Withdraw Consent: You can withdraw consent for using or disclosing your information at any time, except where disclosure is required by law.

6. Data Retention

We retain your information for as long as necessary to provide services, comply with legal requirements, and fulfill our professional obligations. In accordance with applicable laws and regulations, data may be retained for a period following the conclusion of services.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will apply to all collected information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please get in touch with us at: info@warrenswellness.com

Thank you for trusting us with your care. We are committed to protecting your privacy and providing quality counseling services.